Common Questions
The Razer Orbweaver is the world’s first mechanical gaming keypad that binds every command and skill from any FPS, RTS, and MMORPG to 20 mechanical keys at your fingertips. With that many keys within quick reach, and requiring only 50 grams of force to actuate, you’ll be able to. Paired with the best gaming-grade peripherals, Razer’s software platforms provide an immersive gaming experience to over 100 million users. Razer offers a wide range of gaming software to complete your Razer gaming experience, whether it is allowing you to game lag-free, stream with customized Chroma effects, or amp up your audio for competitive gaming advantage.
What does the thumb-pad do? And how do the other buttons on the Razer keypad function?
By default, the multi-directional thumb-pad is used for navigation and the button placements above and below the thumb-pad are mapped to ‘alt’ and ‘spacebar’ respectively. All three buttons can be customized to your own key bindings and macros.
Can the Razer keypad be used by people with extra-large or extra-small hands?
Yes, Razer keypads feature an adjustable wrist rest which can be suited to any hand size possible.
I have a coupon, promotional, or gift voucher code for the RazerStore. Where can I enter the code, so I can use it to purchase products?
From your shopping cart page on the Razer Store, click on the arrow beside “Have a promo code?” found in the section under your purchases. Enter the code in the box then click “APPLY”. After this, the total price should reflect the discount.
I recently placed an order on the Razer Store and it still shows my order is 'In Process'. When will my order ship?
We are sorry if there are any delays in processing your order. The product may be out of stock or the order may be under protection or fraud review. Don’t hesitate to check your order status at the RazerStore page by entering your information at the Order Status page.
Troubleshooting
Why is a Chroma SDK-supported game not displaying lighting effects on my Razer Chroma keyboard or I am not able to turn on Chroma Apps in Synapse?
To display the Chroma SDK effect on your Razer Chroma keyboard, ensure that you have the latest MS Windows hotfix 'Update for the Universal C Runtime in Windows' installed. You may look for an update for your OS on the Microsoft site.
Since updating to Windows 10, Razer Synapse does not detect my device and show the correct product configurator.
If you encounter this, perform a Synapse update. Click on the gear icon at the top-right corner of the Synapse window to access the Settings and click “CHECK FOR UPDATES”. If the updates are not able to run or Synapse not able to load, uninstall Synapse and download the latest Synapse Framework from the Razer support site.
Since I started using Windows 10, my computer will not go into sleep mode and my screen saver mode will not come on.
This happens due to compatibility issues between Joystick devices and Windows 10. To avoid this, disable the game controller device under Device Manager > Human Interface Device > HID-compliant Game Controller. However, note that when you disable the game controller, you might lose virtual joystick related features in Synapse.
When I use fast-user switching to change between Windows accounts, my configuration of my Razer product is no longer active.
This is a general problem with fast-user switching. The configuration of the product is unique and set for the logged-in user; once you switch users you will have to re-configure the product. There is no other workaround currently.
Hardware
Do you have spare parts available?
We do not carry internal parts such as mouse sensors. However, we do have certain spare parts available for purchase from the RazerStore.
Are Razer products available in PS/2 versions? Can I use the products with a USB to PS2 adapter?
Razer products are only available and supported in USB mode only. There are no plans to release a PS/2 version, and they will not function properly using a USB to PS2 adapter.
How can I modify or disassemble my Razer product?
We cannot help you in modifying or disassembling your Razer product since that will void the manufacturer’s warranty on the unit.
How do I clean my Razer Orbweaver?
The overall finish can be cleaned with wipes generally used for cleaning your computer monitor or sunglasses. Ensure that the surface is free of large dust particles or debris before wiping the surface with any product. Wiping debris into the surface can lead to minor scratches on the surface of the unit.
If you wish to clean under the keycaps, Razer suggests holding the unit upside down and/or using compressed air from a can. We do not recommend removing the keycaps from your mechanical switches.
We suggest unplugging the device from your computer before cleaning.
Note: Under no circumstances should you ever submerge the keyboard in any type of liquid. Submerging the keyboard in any liquid will void the warranty on your keyboard.
How do I request or purchase replacement parts for my Razer product?
You can view our list of current spare parts and accessories at the RazerStore. If the item you need is not listed, don’t hesitate to contact our Customer Support team.
Software
How do I change the Razer keypad's Joystick button functionality within Synapse on my Mac?
The Joystick Function is only supported on Windows OS and is not compatible with Mac systems.
What is a keymap?
A keymap is a temporary switch of button assignments within a profile. The switch needs to be triggered by pressing a keymap switch button and can either change the keymap only while you hold that designated keymap switch button or cycle through keymaps every time you press the keymap switch button.
Note that while a profile stores information such as dpi or lighting, a keymap purely deals with button assignments.
Can I bind modifier keys (shift, ctrl, alt) on a Razer keypad?
Yes, you can bind modifier keys (and its key combinations) on Razer keypads and use them in conjunction with other keys to actuate unique commands.
How many keymaps and profiles can I save for my Razer keypad?
You can save unlimited gaming profiles for your Razer keypad; in addition, there are up to eight (8) keymaps per profile available. You can switch between them on-the-fly during gameplay without accessing the driver software. The keymap LED indicator will light up to show which keymap is currently active.
How do I change the language of Configurator?
The language selection is based on the driver version installed on the computer. There is no option in the Customizer. To correct this issue, uninstall the software and download the specific drivers at the RazerSupport site. This time, select the correct language of your preference when installing the software.
What is the difference between 'driver' and 'firmware' updates the Razer Support Site?
Drivers are installed onto your computer and allow your computer to communicate with your Razer product. Firmware updates are hardware level code to install directly onto the Razer device that can update, fix, or change the functionality of the product.
Where can I find drivers for my Razer product?
You may find your Razer product’s drivers by going to its support page.
To see more general faqs for peripherals, go to the KEYBOARD FAQs.
There are a few things separating the Orbweaver Chroma and Tartartus V2 – price, keys, and adjustability.
I’ll get into all the details.
But first, why Razer? Aren’t there other options?
Not really – it’s either Razer, or a no-name keypad from a dicey brand with questionable reviews.
Logitech used to make the G13, but it’s been discontinued for a couple of years.
The Nostromo Speedpad n52 was one of the first keypads with mass popularity. It hasn’t been around for about a decade, though.
Razer bought the rights to the Nostromo from Belkin and made it for a while, then came out with the Orbweaver and Tartarus lines to add more keys and features.
Read on. I’ll break down all the differences and why you should pick one keypad or the other.
Features
Since you’re here, you probably have a good reason for considering a keypad.
If you’ll be using a gamepad for World of Warcraft, Fortnite, real-time strategy games, and more complex FPS games like Battlefield, Fortnite, and Rainbow Six can benefit from a streamlined key layout and customization.
The keys are better aligned to your fingers than the “WASD” keys on a keyboard you’d usually use for movement.
Keypads aren’t only for gaming. To some, they’re better than keyboards for productivity apps.
3D modeling, Photoshop, Illustrator, and other pro software can take advantage of a keypad’s customization and layout.
It’s a good idea to think about how you’ll be using the keypad, and what features matter to you.
What features do the Orbweaver and Tartarus share?
Keys and buttons are fully customizable in the Razer Synapse software.
Both models have a similar ergonomic design for better comfort over long sessions.
Your thumb can reach a spacebar, directional pad, and thumb key to give you a lot more options than a keyboard.
The rest of your fingers can reach at least 20 programmable keys.
Hypershift can be assigned to any key. By holding it down, every other key can be given a second function.
Each key can be assigned macros of unlimited length.
Both the Orbweaver and Tartarus have full RGB lighting which can be configured down to the individual key.
So what’s different?
Keys and Buttons
One of the biggest differences between the Orbweaver and Tartarus is in the keys themselves.
The Orbweaver uses mechanical keys, while the Tartarus V2 has Mecha-Membrane keys.
The Orbweaver Chroma’s mechanical keys are Razer’s “green” key switches with 50g of actuation force. They’re tactile and clicky, with a great feel. Similar to Cherry Blue switches.
That doesn’t mean you should ignore the Tartarus V2. The Mecha-Mechanical keys, despite not being fully mechanical, have a good tactile feel as well. No mushy keys here.
Lange pharmacology flash cards pdf. If it’s fully mechanical keys or nothing for you, you’ll want the Orbweaver Chroma. Otherwise, continue on to the rest of the features.
The Orbweaver has 30 programmable keys, and the Tartarus V2 has 32.
The discontinued Tartarus V1 had only 25, so either is a step up.
The difference between 30 and 32 keys comes down to the added scroll wheel on the Tartarus V2.
It takes the place of one standard key, and can be given three functions – scroll up, scroll down, and press.
I find the extra scroll wheel is most helpful for zooming or scrolling through inventory items.
The thumb pads are different as well.
The Tartarus V2 gives you two options. It has a joystick cap for the thumb. This can be removed to expose a d-pad, similar to what you’d find on a console controller.
The Orbweaver has a hat button, also 8-way. I find it’s more wobbly and less precise than the Tartarus’s options. It’s best to program it for 2 or 4 functions so you don’t misclick.
One more thing on keys – there is also a model called the Tartarus Pro. About the only difference between the Tartarus Pro and V2 is that the pro has analog keys.
Analog keys respond to different levels of pressure from your fingers. The only good use I can think of is for analog keys is the throttle on racing games. But, you’re better off using a wheel and pedals if you’re serious about those.
I’d recommend most people skip over the Tartarus Pro and stick to comparing the Orbweaver Chroma and Tartarus V2 gaming keypads.
Shape and Adjustment
One big disclaimer on the shape – these keypads are for your left hand only.
Lefties who use their mice left-handed will need to look elsewhere. Seems the only options are off-brand keypads.
That said, Razer’s stuff is quite comfortable for left-handed use – more so than a typical keyboard.
The Orbweaver offers a lot more adjustment than the Tartarus.
This makes the Orbweaver a better choice if you have especially long or short fingers.
On the Orbweaver Chroma, you can do the following:
- Slide wrist rest forward or back
- Tilt the angle of the palm rest
- Slide the thumb buttons closer or further away
On the Tartarus, you only get one level of adjustment. The hand rest can be pulled off and repositioned. Forward position for shorter hands, back position for longer hands.
Value
Both models come with a 2-year warranty, which is pretty good compared to the 1-year warranty many peripherals come with.
The Tartarus V2 has a lower selling price than the Orbweaver.
Razer Orbweaver Chroma Software
Typically, it’s about $30 less on Amazon.
Overall, the Tartarus is a better value.
It largely has the same features – with the exception of mechanical keys and some additional adjustment.
Conclusion
The Mecha-Mechanical keys on the Tartarus V2 are surprisingly good. The addition of the scroll wheel is nice. The thumb pad gives you more options and is more precise.
Razer Orbweaver Chroma Elite Rgb
Top that off with a lower price, and the Tartarus V2 looks like the better way to go for most people.
Should anybody go with the Orbweaver Chroma instead?
If you have short or very long fingers and value comfort, yes, you should opt for the Orbweaver. It’s far more adjustable.
Or, if you’re dead-set on fully mechanical keys, the Orbweaver is the one to buy.
Razer Orbweaver Chroma Elite Review
Otherwise, save some money. I think you’d be quite pleased with choosing the Tartarus V2 instead.